Equipment Repair & Service
LABOR CHARGES
TECHNICAL HOURLY RATE: $88.00
EVENINGS, WEEKENDS, HOLIDAYS: $132.00
INSTALLER HOURLY RATE: $63.50
MINIMUM CHARGE: $49.00
SERVICE CALL: $49.00
TECHNICIAN MILEAGE/TRAVEL TIME:
MILEAGE: $.88 PER ROUND-TRIP MILE
TRAVEL TIME:
WITHIN A 100 MILE RADIUS OF BILLINGS: $ 88.00 PER ROUND-TRIP HOUR
OUTSIDE OF A 100 MILE RADIUS OF BILLINGS: $ 62.00 PER ROUND-TRIP HOUR
WARRANTY SERVICE:
RADIUS PRODUCT: IF RADIO IS COVERED UNDER WARRANTY, IT MUST BE SENT TO THE SERVICE CENTER FOR REPAIR. IT IS SENT UPS RED (OVERNIGHT) AND REPAIRED THE SAME DAY IT IS RECEIVED, PROVIDED PARTS ARE IN STOCK, AND RETURNED TO US UPS RED. THIS USUALLY MEANS A THREE- DAY TURN-AROUND, EXCLUDING WEEKENDS OR HOLIDAYS.
MOTOROLA PRODUCT: RADIOS ARE REPAIRED IN OUR SHOP WHENEVER POSSIBLE AND ARE PUT IN THE NORMAL ROTATION, UNLESS URGENCY IS SPECIFIED. (EXCLUDING THE NEW HT-SERIES AND CDM -SERIES, WHICH MUST BE SHIPPED TO MOTOROLA FOR REPAIR)
PARTS ORDERS:
ORDERS WILL BE FILLED FROM SHELF STOCK WHENEVER POSSIBLE. WHEN SHELF STOCK IS NOT SUFFICIENT TO FILL ORDER, ORDERS PLACED WITH MOTOROLA ARE SHIPPED UPS BLUE (2ND DAY). IF THE PARTS ORDERED ARE IN STOCK AT MOTOROLA, WE USUALLY RECEIVE THE ORDER WITHIN
THREE BUSINESS DAYS. (IF THE ORDER IS PLACED BEFORE 3:00 P.M., IT IS NORMALLY RECEIVED IN TWO DAYS.)
Providing Montana with Motorola Wireless 
